Responsible Gaming

All forms of gambling carry a risk of financial loss. No outcome is ever guaranteed, and no strategy eliminates that risk entirely.

Responsible gaming starts with treating betting as a form of entertainment, not a source of income. You should only wager amounts you are comfortable losing. Staying within your limits protects both your finances and your peace of mind.

Melbet encourages every player to approach betting with awareness and self-discipline. These principles apply regardless of your experience level:

• Set a fixed budget before you start playing and adhere to it.
• Never attempt to recover losses by placing additional bets.
• Take regular breaks to avoid extended or compulsive sessions.
• Keep track of the time and money you spend on betting.
• Avoid betting when you are under stress, emotionally distressed, or under the influence of alcohol.
• Treat any winnings as a bonus, not an expectation.
• Balance your betting activity with other hobbies and responsibilities.

Following these principles helps ensure your experience remains positive and within safe boundaries.

Betting addiction can develop gradually and is not always easy to identify in its early stages. Being aware of the warning signs is an important step towards protecting yourself and those around you.

The following indicators may suggest the presence of a problem with gambling:

• Spending more money or time on betting than you originally intended.
• Feeling a strong urge to bet with increasing frequency or higher stakes.
• Becoming restless, irritable, or anxious when not able to place bets.
• Continuing to gamble despite repeated financial losses.
• Borrowing money or selling personal belongings to fund betting activity.
• Neglecting work, family, or social obligations due to gambling.
• Using betting as a way to escape stress, anxiety, or personal problems.
• Lying to family members or friends about the extent of your gambling.
• Failed attempts to reduce or stop betting on your own.
• Experiencing guilt, shame, or distress after a gambling session.

Addiction to betting is a serious condition that requires prompt attention. If you identify with several of these signs, professional support is advisable.

Addressing a betting problem is possible with the right approach and support. Taking deliberate steps early can prevent the situation from worsening.

Here are specific recommendations to help you manage and overcome problematic gambling habits:

• Acknowledge the problem openly and without self-blame.
• Use the self-exclusion or account restriction tools available on the platform.
• Set strict deposit, loss, and session time limits through your account settings.
• Reach out to a trusted friend, family member, or counsellor for support.
• Avoid environments, apps, or social groups that encourage or normalise excessive gambling.
• Contact a professional helpline or counselling service specialising in gambling addiction.
• Replace betting sessions with structured activities such as exercise, hobbies, or community involvement.
• Keep a record of your gambling behaviour to identify patterns and triggers.
• Consider voluntary self-exclusion across multiple platforms to reinforce your commitment.
• Seek a formal assessment from a licensed mental health professional if symptoms persist.

Recovery is a gradual process. Each step taken towards responsible play is a meaningful one.

Several organisations in India and internationally provide confidential support and guidance for individuals affected by gambling addiction. Reaching out to these services is a sign of strength, not weakness.

The following resources are available to players in India:

• iCall (iCall Psychosocial Helpline): A professional counselling service offered by the Tata Institute of Social Sciences (TISS). Available to individuals experiencing psychological distress, including compulsive gambling. Website: icallhelpline.org
• Vandrevala Foundation Helpline: Provides free mental health support and crisis counselling across India, available 24 hours a day, 7 days a week. Website: vandrevalafoundation.com
• NIMHANS (National Institute of Mental Health and Neuro Sciences): A premier government institution in Bengaluru offering addiction treatment and mental health services. Website: nimhans.ac.in
• Gamblers Anonymous India: A fellowship of individuals who share their experience and support one another in overcoming compulsive gambling. Website: gamblersanonymous.org
• Fortis Healthcare Mental Health Helpline: Offers psychiatric and psychological support across multiple cities in India. Website: fortishealthcare.com
• The Salaam Bombay Foundation: Supports at-risk individuals through counselling and behavioural health programmes. Website: salaambombay.org

All services listed above operate with confidentiality. You are encouraged to contact them at any stage — early intervention leads to better outcomes.

If you are experiencing difficulties related to gambling or need guidance on using the platform’s responsible gaming tools, the Melbet support team is available to assist you at any time. All enquiries are handled with discretion and care.

You can reach customer support through the following channels:

• Live Chat: Available directly on the Melbet website and mobile application for immediate assistance.
• Email: Send your enquiry to the official support address listed in the Contact Us section of the website.
• Phone Support: A dedicated helpline is available for players in India during supported hours.
• Help Centre: A comprehensive online resource with guides on responsible gaming tools, account controls, and self-exclusion options, accessible from your account dashboard.